Returns Refund Policy – Maidesite Desk

Returns Refund Policy

We stand firmly behind the quality and innovative designs of our products with a 30-day, risk-free trial period which guarantees free returns of like-new products returned in original packaging.

Exceptions to the return policy are listed below:

      • Assembly and installation service cost
      • Expedited shipping cost
      • Volume order including 4 or more items
      • Discontinued, clearance items

Order Cancellation Policy

      • Most orders ship the same day. In the event your order has not shipped, you have 24 hours to notify us of the cancellation.
      • There are no cancellation fees for standard items canceled before shipment.
      • If the item has already shipped, it is subject to our standard return policy.

Return Policy

      • Please contact us by form or email before returning, we will provide you with RMA No and return information.
      • Returns sent without a prior return authorization from Maidesite Desk Store will not be accepted.
      • A 10% restocking fee may be applied to returns containing 4 or more items.
      • No shipping cost will be applied for the returned product during the 30-day FREE trail period.
      • Returns must be made within 30 days of receipt.
      • Returned items must be in the original packaging. Items returned not in the original packaging will not be eligible for a refund.

Refund Policy

    • Refund only available for the approved return orders within 30 days FREE trial period.
    • Refund will take 1-3 business days to the original payment method after confirmed receipt of the returned item