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Maidesite Electric Standing Desk Trouble Shooting

Maidesite Standing Desk Trouble Shooting

Electric standing desk installation trouble shooting

For standard series standing desk, pls noted:

1, Why the frame can't be installed on the legs?

The frame is only one side, the other side will pair with Haxagon rod, the rod must be connect to the motor,  change the way of frame and leave space for the rod.

2,How to reset the Maidesite electric standing desk?

    When "RST" displays on the touch control panel,The desk is in the reset mode.
    Long press the down key → The reset is complete when a number appears.→If a column rises quickly, try in turn to replace the adapter cable, the control or the column to find which one causes the quick raise.→then repeat the reset steps.

     

      3,How should I do if the hand set displays an error code of "E07/E08/E09"

      Long press the down key for 5 seconds and release it, long press it again and release it when it displays" RST "→ Long press the down key until a number appears → The reset is complete.→ If the problem is not solved , try in turn to replace the M1 port adapter cable, the control or the column to find which one causes the error code.→then repeat the reset steps.

       

      E07/E08 error code maybe found for some uplift standing desk and varidesk, you may follow above video instruction and fix the problem by yourself.

       

      4, How to fix the problem when the standing desk's hand control pad displays "LOC" and your electric standing desk  won't go up/down?

      Long press the M key until a number appears.

      Video tutor here:

       

      5, When the hand controller shows "HO1", the stand up desk can't go up/down, how to fix it?

      Unplug the power code and let your standup desk cool for 18 minutes without operation, plug it again and operate when a number displays on the touch panel.

       6, How to program the memory height?

      Press the up or down key and move your desk to the height you prefer, touch the M button, the display shows "S", touch one of the number key, current height will be stored with this number key.

       

       

      7, How should I do when one of the standing desk's leg rises, the other leg keeps still with noise?

      Contacts our service team and replace the lifting columns→ Long press the down key for 5 seconds and release it, long press it again and release it when it displays" RST " →Long press the down key and a number appears → The reset is complete and the desk runs normally.

       

      8, When the inner tube of the desk leg runs, but the middle tube does not run, how to solve the problem?

      Replace the columns→Long press the down key for 5 seconds and release it, long press it again and release it when it displays" RST "→Long press the down key and a number appears → The reset is complete and the desk runs normally.

       

      9, There is a difference in height of the legs, how should I fix it?

      Long press the down key for 5 seconds and release it, long press it again and release it when it displays" RST " →Long press the down key and a number appears → The reset is complete and height difference exists→Replace the columns→Continue to reset

       

      10, How should I do when my stand up desk go up/down to a certain height and stop?

      Press the up/down key, the number on the touch panel flashes.→Press M key and release it, then long press it again→When it displays"555" on the control, the position limit is disarmed→ Run the desk in full height.

       

      If you don't find what you're looking for here, please contact us at maidesitedesk@gmail.com.

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